This morning we were on a snowshoe hike and met a woman who had done the 15K. I don't think she is a regular trail runner. She commented that she had expected to receive an apology and a refund by now. Sounds like she's not alone.
I think many of us would be willing to forgive as long as the organizers acknowledge how serious the problems were, apologize for what happened, and commit to improving in future years. I would hope to see that pretty soon. I'm surprised they are even bothering with ranked results, given the wide range of distances people ran.
Some of the issues can be blamed on the crazy cold weather, e.g. the extremely low key finish line experience. (I didn't know about the scarves either.) But the course marking - in the north section, anyway - would have confused the majority of racers regardless of temperature. A number of racers were misdirected by volunteers who aren't at fault because they were heroes to be out there and deserved to be provided with better info.
I really like the concept of a winter trail race - very Canadian. There's so much that can be done with it, e.g. the maple syrup shots, which were a brilliant touch. I like the RD and the cause she is working for. I'd like to see this event become a tradition in the local trail running community, so I hope the organizers own what happened and commit to doing better.
Looks like we got an apology. Email sent today to all racers. Although, I understand it was done only after some gentle suggestion.
Glad you told me - it was in my spam box! Nice message and I don't think we could ask for anything more than that at this point. Interesting comment from the RD about trying to keep the cost down. That explains a lot. I don't think any of us would complain if able-bodied racers paid more than differently-abled ones.
Great report, so crazy. Even crazier, I'd give it another shot next year because it could only get better and it is so great to be on the trails still in February!
Yes, the RD has redeemed herself in my eyes with the apology & survey. So I have faith that it will get better next year and I'm looking forward to it.
However, Murphy's Law dictates that it will be plus 10C next year. :-) But regardless of temperature the markings need to be accurate.
Sorry I didn't chat with you & KatieZ, Browner. I heard you ask if that was me when we all got lost, but I was so peeved that all I could manage was a quick yes and kept running after Mrs. Gally. I expected to get my chance to chat once you passed me, but I know now you shorted. Sorry. Chat soon I hope.
No worries - in other years maybe we end up at the same coffee shop / breakfast dive or pub!