I'm in if Goose will bring his wonderful hot tent and you bring your wonderful hot chili!
That is fabulous that they insisted. We get such horrible customer service normally, it's exciting when a company goes above and beyond. Marmot did that for me last year and I will look to them before all others when making my next purchase. Enjoy the new tent!
We'll enjoy it in non-snow conditions.
Thanks, Simpy! Btw 'Bent's comment highlights the fact that it's a 3-season tent - another reason we were impressed that MEC stood behind it when it failed in cold weather (which 'Bent told them). And then the store clerk yesterday steered us to the awesome tent in the clearance bin after he'd helped us put up a tent that cost over $400 more.