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Discussion: Airbags

in: Bash; Bash > 2019-03-14

Mar 14, 2019 7:05 PM # 
A friend has a Honda CR-V that was subject to a similar recall with similar risks and delays in getting a repair. She insisted that she be provided with a rental car and, for ages, she was. I want to say months, maybe years, she had this Jeep suv with the crv in the garage.
Mar 14, 2019 9:27 PM # 
Wow. I can't imagine how expensive this all is. The company that made the air bags is no longer in business, which may be the reason they don't have a fix yet.
Mar 15, 2019 2:32 AM # 
Hmm, we also got a Subaru recall letter for what I assume is the same issue and I swear it said to make an appointment and that it was a 2.5-3 hour fix. The Subaru website seems to suggest they have parts and doing the repairs in a rolling fashion... and also: "If you are unable to preclude passengers from riding in the front passenger seat, please be sure to ask your Subaru retailer about possible options for alternative transportation until your vehicle is repaired." !

Maybe the parts only speak American?
Mar 15, 2019 11:46 AM # 
Sounds like they’ve just chosen to start in the U.S. first, in that case. It’s good to know there *is* a solution already. We’re used to getting new technology later than the Americans. I’ll have to dig up the letter to see if they used weasel words. I suppose it’s possible they used a different air bag model in Canadian cars that needs different parts but I’m guessing they thought we’d be less likely to sue.
Mar 15, 2019 1:05 PM # 
Guess we’ll be driving the AdventureVan more.
Mar 15, 2019 1:10 PM # 
We just have our Lesbaru but luckily we fit without using the front passenger seat, now that I have removed our skis from their temporary "it's winter!" home that blocked most of the back seat.
Mar 15, 2019 2:25 PM # 
Here's what my letter says: "The remedy air bag parts to correct this condition are not yet available. Subaru is in the process of acquiring the air bag parts necessary to perform this repair. Once those parts are available, Subaru will contact you again by mail advising you to schedule an appointment. We ask that you wait to receive a follow-up letter from us advising you that the remedy air bag parts are available for your vehicle. Until this repair is performed, it is our recommendation that you or anyone else operating your vehicle do not allow passengers to ride in the front passenger seat. ... The time to replace the front passenger air bag inflator is approximately 3 hours."

So it sounds like they *have* a solution but they just like Americans better.
Mar 15, 2019 2:34 PM # 
Glad I read this thread! We didn't get the letter! :/
Mar 15, 2019 3:15 PM # 
My letter only arrived two days ago. Sounds like it would be worth phoning your dealer to check!
Mar 15, 2019 5:47 PM # 
More fine print:

Legacy, Outback, Tribeca, WRC (including STI) - 2010-2014
Forester - 2010-2013
Impreza - 2010-2011

So maybe you're not affected, W4J? I can't remember what you drive.
Mar 15, 2019 5:58 PM # 
Or maybe yours was manufactured somewhere else where they got the air bag from a different supplier. It does not say that *all* of these vehicles have the problem, although they might. It said the recall applies to vehicles on the list above that are "equipped with a non-desiccated Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate".
Mar 15, 2019 6:38 PM # 
Outback 2011 and have a call into my dealer.
Mar 15, 2019 8:10 PM # 
Fingers crossed!
Mar 15, 2019 10:11 PM # 
I asked and my friend had the rental through her insurance not through the dealer fwiw. And, interestingly, the repair parts were also recalled so the joy can continue.
Mar 16, 2019 4:09 AM # 
Mar 18, 2019 3:18 PM # 
I had that last year for my Forester. The big problem was is that it is such a massive recall the dealers are booking appointments months in advance (or at least were in Ottawa). So I recommend to call ASAP. And always be in the drivers seat ;)
Mar 18, 2019 4:00 PM # 
I phoned my Toronto dealership after seeing your comment, Nev. Here's what they said:

- They are unable to deal with my air bag repair request until I receive the 2nd letter mentioned in the letter I received. (Quoted above.)
- When I receive the 2nd letter, I should phone them. Then they are authorized to order the parts for my repair using my Vehicle ID Number.
- When the parts arrive for my VIN, I can book an appointment.
- Subaru is rolling this repair out in waves. Some clients (more expensive models? newer?) have already received their 2nd letter. As you indicated, there is a huge waiting list to get the repair, even among these people.

Like Hammer and his knee, I may need to fix this problem by shopping. :( I was planning to trade in this car in about one year but it sounds like we may not use it very much between now and then.
Mar 18, 2019 4:05 PM # 
I have a few co-workers I'd like to recommend for some passenger time in your car.... ;-)
Mar 18, 2019 4:46 PM # 

And I have an in-law...
(Sorry 'Bent!) (Kinda.)
Mar 18, 2019 6:01 PM # 
The in-law who was driving your old Subaru?
Mar 18, 2019 9:18 PM # 
Yes, the 1999 model without air bags - the safer one!
Mar 20, 2019 2:14 AM # 
My son who now owns the 2014 Outback got the letter.
Now he can tell his roommates to either take the bus to the campus, or sit in the back seat :)
Mar 20, 2019 2:24 AM # 
At least it should be easy to convince them!

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