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Discussion: Just mail it back to garmin...

in: Rosstopher; Rosstopher > 2011-05-10

May 11, 2011 3:31 AM # 
biggins:
Just mail it back to garmin, they'll probably replace it. Ken's been through a few I think.
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May 11, 2011 3:43 AM # 
Swampfox:
Chuck it and go back to an ordinary Casio that records a couple of splits. Real men don't need need Garmins. What next, after all? Mink stoles? Fru-fru tutus? Mice that don't even get horny?
May 11, 2011 8:16 AM # 
iansmith:
Get a metronome and count beats at 60 bpm to record splits. Real men don't need devices that store the number of seconds between events. Once you develop proficiency remembering 20+ splits, think how easy memory-O will be.
May 11, 2011 2:07 PM # 
ken:
http://www8.garmin.com/support/outofwarranty.html

after the 1yr warranty, it looks like $79 for 305 replacement. You send them your broken one, they send you a factory refurb. The turnaround is quick since you get a different one back. Some people say they've gotten free replacements after the warranty period, you might have some luck if you call them up.

I can loan you one if you don't get fixed before the TT.
May 11, 2011 2:11 PM # 
ken:
also, before you do any of that, a soft-reset (hold mode + lap/reset) can sometimes fix problems like this, if it is not an internal battery-contact problem.
May 11, 2011 2:16 PM # 
acjospe:
oh no! this is the end of ross logging training, if he can't dump 25 workouts all at once!
May 11, 2011 4:11 PM # 
bubo:
I´ve had regularly occuring problems with my FR305 - about once or twice a year, so it´s not extremely bad, but still annoying of course. It seems to be charging when in the cradle and also says "Battery charged". When I turn it on it dies within a couple of seconds.

This has been solved through charging the watch using the regular "wall charger" and not the USB/computer one. Sometimes the watch looks like it is totally dead and doesn´t even show that it is charging for a couple of hours, but is OK after a whole night of charging.
May 11, 2011 4:29 PM # 
eldersmith:
Probably after trying the soft-reset approach that ken suggests, the smart thing to do is send it off for the $79 factory substitution. But if you want to try a repair, you can find instructions about how to try almost anything on the internet! http://www.jimandkatrin.com/CodeBlog/post/Forerunn...
If you decide to try going that route, you might want to enlist a little help from Ed or one of your other technologically more experienced friends!
May 11, 2011 7:05 PM # 
ken:
I would definitely also try wall-charging it like bubo says.
May 11, 2011 7:29 PM # 
vmeyer:
Also, make sure there is no gunk on the contact points.
May 11, 2011 7:58 PM # 
Nikolay:
It is usually the battery contact issue inside the watch. It's been common issue with FR305 and they are aware and even doing free after warranty replacements. Mine started shutting down after a run once in couple months then more often and finally multiple times during a run. Call Garmin, you might get away with a free replacement even though it's out of warranty.
Even for $79 it's worth it. They send you back a watch with a new case. (not sure if inside they fix or replace it).

This discussion thread is closed.