Note
This morning I received a phone call regarding an international situation from a man with a heavy accent, whom I had never met, but whose name I have seen in solid gold letters. It was difficult to understand what he was saying in the noisy car, driving through an area where cell coverage is known to be not so great. I was able to refer him to someone who could in turn refer him to the person who could help him. But before I answered the call, I looked at the number it was coming from, and made an incorrect guess as to what the call would be about, based on the area code. Pffft!